Privacy policy

At Volta, we prioritize your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and protect your information when you visit our Shopify store.

Privacy and Cookie Policy

Operator Identification:

This website is operated by Volta Travelco (registered as a sole proprietorship under the name Tiago dos Santos Paixão Dias), headquartered at Tv. da Vitória 111, 3-CI, 4475-174 Maia, Portugal, and registered under tax identification number 269885927. If you have any questions about this policy or our practices, you can contact us through:

  • Email: info@volta-travelco.com
  • Address: Tv. da Vitória 111, 3-CI, 4475-174 Maia, Portugal
  • Phone: +351 913 448 624
  • Tax ID: 269885927

Information We Collect:

  • Personal Details: Name, email, postal address, payment information, and order details.
  • Additional Information: Optional personal information provided for custom orders or inquiries.
  • Cookies and Tracking Data: Information collected through cookies and other tracking technologies to improve user experience and website performance.

Why We Need Your Information and How We Use It:

  • To Fulfill Orders: Using your data to process and deliver your orders.
  • Customer Support: Providing support and responding to inquiries.
  • Legal Compliance: Retaining data as required by laws, such as tax regulations.
  • Improving Services: Enhancing our products and services based on your feedback.
  • Cookies and Tracking: To analyze website traffic, provide personalized content, and enhance the shopping experience.

Cookies:

  • Necessary Cookies: Required for the website to function properly.
  • Analytical Cookies: Help us understand how visitors interact with our site to improve performance.
  • Marketing Cookies: Used to deliver relevant ads and track user engagement.

When you first visit our website, you will be asked to consent to the use of cookies. You can manage or withdraw your consent at any time through your browser settings.

Your Rights:

  • You have the right to access, correct, or delete your personal data at any time.
  • To exercise these rights, please contact us at info@volta-travelco.com.
  • You may also request a copy of the personal data we hold about you.

By using our Shopify store, you consent to our privacy policy. For more information, see Shopify’s Privacy Policy and Seller Policy.